ADA Transit

All light rail vehicles, buses, and the Monongahela Incline are ADA-compliant

BUS

All buses are equipped with ramps. You do not need to use a wheelchair or mobility device to request the ramp to get on or off the bus. If using the ramp would make it easier and safer for you to board and exit the bus, just ask the operator. Buses are also capable of “kneeling” – lowering the height from the entrance door at the front of the bus to the street/sidewalk for easier entry. Please ask the operator if you would like them to kneel the bus and they will be happy to assist. 

LIGHT RAIL

High-platform light rail stations are accessible. These stations are: Allegheny, North Side, Gateway, Wood Street, Steel Plaza, First Avenue, & Station Square.

INCLINES

The Monongahela Incline's west car is wheelchair accessible. The Duquesne Incline is wheelchair accessible only from its upper station, and the cars can accommodate wheelchairs up to 25 inches in width. PRT does not operate the Duquesne Incline. If you have any questions, please call 412-381-1665 or visit DuquesneIncline.org.

RIDER TOOLS

On our buses, braille plates with the 4-digit vehicle number can be found on the panel closest to the front door of the bus (to the right as you are exiting the bus), or directly to the left of the main front doors (by the operator) of a rail car. These numbers can come in handy as they help to identify the vehicle if you should need to call Customer Service for any reason.

Priority seating is located on both sides near the front of each bus or light rail vehicle. When necessary, PRT operators will ask other riders to vacate designated seats for older adults or individuals with disabilities. 

Reserved spaces with wheelchair securements are available to provide a safe and secure ride for passengers who use mobility devices. The use of these securements is optional. If you require assistance, please ask the operator.

SERVICE ANIMAL AND PET POLICY

Service animals – including, but not limited to, guide dogs or guide dogs in training – are welcome on all PRT vehicles. They do not necessarily have to be on a traditional harness but must be controlled by their owners while on the vehicle. No service animals are permitted on vehicle seats for hygiene and potential allergy reasons. No extra fare is required for animals. You are also allowed to bring personal pets and emotional support animals on board our vehicles, but they must be in a carrier that can fit on your lap.